Patient and kind!!
Our driver was patient and kind and had to wait a long time for us to disembark which he did without complaint. I appreciated him calling to confirm he was waiting.
– Smith J, 16 March 2022
Never a worry!!
Emanual communicated with me during the whole time my wife and I traveled to make sure we were on the same page so there were no misunderstandings on time and place of pickup. Excelent job. Never a worry.
– Mike S, 16 October 2021
Driver had to wait for us due to very long delay at clearanceIn Airport at Heathrow Very personable driver. I will definitely choose EC minibus service again and recommend it to all my traveling friends to London.
– Lilly H., 30 October 2021
It was lovely not to have to worry about getting to my destination. The driver was very helpful and kind.
– Christine M, 10 July 2021
We used EC Minibus for our wedding to chauffeur the wedding party. Excellent service, would use again and highly recommend. Drivers came early, waited patiently and were friendly and professional. The cars were extremely clean and the driver had the air con on (which was great as we were experiencing a heat wave).
– Manny C, 10 August 2020
I found this service while searching through the internet. The reviews were great and from the first contact with them the customer service was OUTSTANDING!! I was able to prepay and also prepay gratuity to the driver. They were punctual, kind, and extremely professional. The prices were great and they allowed us to customer our excusion The communication was great and I would recommend them to anyone traveling to the London area.
– SANDY S, 02 June 2019
We enjoyed the prompt service to Hamble with our stack of luggage.The driver was personable and helpful.
– CHRISTINE L, 20 June 2019
Driver was polite, car was comfortable and we got to the airport in plenty of time. Would use again.
– JEANNETTE O, 29 July 2019
We loved our experience! Our group of six appreciated and enjoyed the ease of quickly traveling from the Eurostar Rail to Heathrow. Thank you.
– TERIE B, 14 September 2019
We arrived and didn’t clear customs for almost 2 hours. My driver called me and was waiting for us at the exit. He was very patient and pleasant to boot. Thank you for making a trying experience less harrowing
– Donald, January 2019
On time and more than willing to assist loading and unloadingluggage
– Robert o, September 2018
I made a mistake with my dates when booking and these guys did outstanding work in resolving that issue and getting me and group to ship in plenty of time. Fantastic customer service!
– Marcus B, October 2018
We had an excellent!
experience using the ECMiniBus transport service. Everything you see on the review is true from reservation with Emanuel to the drivers – excellent. Our trip involved 3 legs, from the airport to the hotel, hotel to Southampton port and from the port to the airport and we used their service in all 3 of them and we’re very happy with their service – Superb! I would definitely recommend them to our friends and will use them use them again.
– Lucito J, August 2018
EXCEEDED MY EXPECTATIONS!
Our plane was late, our hotel was late, our other excursions were late – but EC driver was ready and waiting for us at the airport and for our sightseeing tour – and the driver was very friendly and informative.
– MARTY B, August 2018
Professional, Courteous, On Time
We pre-booked three services to save the hassle with finding travel to and from Heathrow. Emanuel is an exceptional person to deal with and nothing was a hassle. We had two drivers (unsure of their names) and both were outstanding. Will certainly use again next time we visit London. Highly recommend.
– Cheryl, November, December 2017
Completely took the stress out of transporting 12 children across London – especially when your’e from “up North” and don’t know the area. Polite drivers. Reliable service.
– Sue K, (School Headteacher), December 2017
First time to London – the perfect start to our holiday. The ease and stress free start after a long flight
– Cheryl, November 2017
Definitely 10-star service
We opted for the meet and greet service because this was our first time at St Pancras, a humongous station – and so glad we did! Our driver was on time, and because it was “rush hour,” he knew where he could avoid most bottlenecks so we would be on the road to Southampton in the least amount of time. Thank you for bringing us to the port safely!
– Linda a, November 2017
Timely reponse to emails. Loved your confirmation emails sent day prior to service.
– Roxana L, October 2017
Drivers on time, courteous and informative … took away the stress of the land travel. Thank you very much.
Cleanliness of the vehicles, easy to identify the drivers at the arrival points, valuable information provided by the drivers.
– Marc A, September 2017
Amazing, when in a last min jam call these guys!
First time arriving in London to catch a cruise in Southampton. Guy on the train suggested EC minibus. I thought no way better then uber. Uber quoted me London to Southampton $170-200 pounds plus surge charge of 1.5 cabs cost $400 plus a night with your wife. Finally called and within an hour Emanuel had set me up with the best price and a great driver. $150 total!!!! Great service and an honest company don’t bother with anyone else. I am from Canada and was desperate and no one took advantage if anything they took great and honest care. Chris Mak
– Chris M, August 2017
very easy and safe drivers on time arrival to the airport and pier, safe driving
– Marc A, August 2017
Armand was very professional, prompt and friendly. Very nice clean Mercedes.
– Carla H, August 2017
We appreciate the service and help of our driver. The car was large and comfortable. We were 4 people with a lot of luggage and we were glad it fit comfortably.
– Marilyn M, July 2017
He arrived on time – loaded us up – and got us to the Dover Cruise terminal without incident, Being there on time and getting us to our destination safely.
– Joan T, July 2017
Luxurious car. Nice driver. Prompt and direct service.
– Joan T, July 2017
Perfect pickup, drive and drop off, Driver right at door of customs building with sign with our names on it. He was polite informative and a very good driver. Drop off was right at the Terminal we required.. Interaction with booking person while ordering the drive was personal, concerned and professional.
– Genevieve C, July 2017
Driver was very courteous and helpful. The car was comfortable and clean. We were on a tight schedule and the driver did everything in his power so we got to the port on time.
– Agnes B, July 2017
Our driver was there exactly on time, was very helpful with the bags, the car was spotlessly clean, very enjoyable ride.
– Odile T, July 2017
Totaly stress free and easy. We had a large enough vehicle for all our luggage and everyone was comfortable with plenty of room the streatch out for our various trips. The driver was always on time and very accommodating.
– Stephen H, July 2017
The professionalsim of Emanuel and the reliability of the company ws exceptional, I liked the fact that Emanuel cooperated with me for granting special requests from members of my company, for example while we were in London they needed a bathroom break and the tour guide stopped the bus and personally escorted the entire bus to find a restroom. They arrived at the terminal on time, answered any questions that we may have had. It was good to see that Emanuel took the time to personally meet with me at on of the pick up stops. We regret that we could not complete all of the sights due to heavy traffic, and concern for the driver to get us back to Heathrow in time to make our flight. The bus was clean and the driver and the tour guide were exceptional!! I didn’t like the fact that the bathroom on the bus was not working, but the driver and guide made up for it be personally escorting the group to restrooms..
– Daphne R, June 2017
We were very pleased with our shuttle service. The drivers on both our pick up and return were professional, friendly and courteous. We will use this service again when traveling to England. I loved how convenient it was. The driver was early and waiting for us. He was ready to go. He assisted us with our luggage. The vehicle used was large and roomy.
I do not have any negative comments. Our overall experience was great. We did not have any problems.
– lori S, May 2017
Driver arrived early which was good as we were waiting anyway
– Robert P, May 2017
A big thank you for the ride you arranged for April 30, 2017. The follow up survey sent after our trip expired, so I was unable to complete it. We were very impressed with the prompt arrival of our driver. He was extremely pleasant and our stops at Stonehenge and then Salisbury were perfect. We had a bit of difficulty getting directly to Southampton due to heavy traffic and a minor issue with the car’s GPS. However, we were in no rush. Many thanks! You provided excellent service and we had an extremely positive experience.
– Sally Z,
Greetings from Atlanta, Georgia, USA. My family and I wish to thank you, personally, and your team for the professional manner in which our travel engagements were conducted on July 22 (Stonehenge, Harry Potter, etc.) and July 24 (airport). The conduct and conversation you engaged in was educational and well received. Be assured that your contact information will be given to associates of mine for when they visit London. Best personal regards.
We had a great short stay in London. Your information and answering the many questions that I had was much appreciated! Your vehicles and drivers were very accommodating. The only thing a little negative was as southern Americans we had a little difficulty understanding the drivers but other than that they were so patient and accommodating.
– Autry, USA 4 2016
We had a wonderful experience with EC Minibbus. The drivers were very punctual, responsible and friendly. We had a smooth drive to our destination and we did it in the time promised.
– Kattya, USA Louisiana, 08/2015
Excellent. We were met promptly in Southampton and transferred quickly to our hotel in Central London. We had a lovely conversation with the driver. We then booked a transfer at the end of our stay to LHR and all went well again.
– Frankie V, Savannah GA, May 2015
I highly recommend EC Minibus. They provide prompt, courteous and professional service at very reasonable prices. The drivers are courteous and were happy to answer our questions and even offered advice on getting around London. I scheduled everything from New York by telephone with Emanuel as we needed three separate transfers for me and my family members. All three transfers went smoothly without any hitches. I will use EC Minibus on my next visit to London and will recommend their services without hesitation..
– JP, New York USA, August 2015
Terrific! Friendly yet courteous driver – on time – safe driver – wonderful vehicle. Luxury all the way.
– Pat H, USA-PA, August 2015